Refund Policy
Thank you for choosing smtech.digital. We strive to provide the best service possible. However, if you are not satisfied, please review our refund policy below.
1. Eligibility for Refund
- We have a NO REFUND policy on purchases from the website.
- If a refund is approved, the amount will be credited to your original payment method within 7 business days.
- If more than 10 business days have passed since approval, contact us.
- Refund requests must be made within 7 days of the original purchase.
- Services or products must not have been used or partially used.
- All requests must include proof of purchase.
2. Non-Refundable Items
- 🔹 Domain registration fees
- 🔹 Custom services/products created specifically for you
- 🔹 Discounted services (promo codes applied)
- 🔹 Website setup fees
- 🔹 Subscription renewal fees
3. Refund Process
- 🔹 Contact our support team at info@smtech.digital with your refund request.
- 🔹 Provide your order number and reason for the refund.
- 🔹 Wait for confirmation and further instructions.
4. Refund Method
Refunds will be processed using the original payment method. It may take up to 10 business days for the refund to appear in your account.
6. Changes to Policy
We reserve the right to update this refund policy at any time. Changes will be posted on this page.
Last Updated: 02-01-2025 11:30:23